Overview

The Microsoft Intune User Experience Event Monitor watches over your Intune devices and monitors user experience metrics like startup performance, application reliability, battery health, and other scores.

Use Cases

• Receiving alerts about user experience scores that fall below the required threshold
• Detecting individual Intune devices from a large group with low user experience scores

Monitoring Options

This event monitor provides the following options:

Alert with [Info/Warning/Error/Critical] if Azure cannot be contacted

This option will send you an alert of your choice if Microsoft Azure cannot be contacted.

Alert with [Info/Warning/Error/Critical] if the device is not found in Microsoft Intune

Use this option to get alerted if the device is not found in MS Intune.

Alert with [Info/Warning/Error/Critical] if the health status is not meeting all goals

This setting will send you an alert if the health status metric is not meeting all goals.

Alert if the endpoint analytics score is less than a specified threshold

Use this option to set alert thresholds that will be triggered if the endpoint analytics score doesn't meet specified thresholds.

Alert if the startup performance score is less than a specified threshold

This option will send you alerts if the startup performance score is under specified thresholds.

Alert if the application reliability score is less than a specified threshold

Use this option to get alerted if the application reliability score is under a specified threshold.

Alert if the work from anywhere score is less than a specified threshold

This option lets you set alert thresholds that will be triggered if the work from anywhere score falls below acceptable levels.

Alert if the battery health score is less than a specified threshold

This option will alert you if the detected battery health score is less than the thresholds you set for alerting.

Authentication and Security

The account used to authenticate must have the following permissions at the application level:

• User.Read
• Organization.Read.All
• DeviceManagementManagedDevices.Read.All

Protocols

Data Points

This event monitor generates the following data points:

Data Point	Description
Endpoint Analytics Score	Values from 0-100, represents the cumulative score of all other data points
Application Reliability Score	Values from 0-100, represents performance of application on managed devices
Health Status is Meeting Goals	Indicates if the health status of managed devices is or is not meeting goals
Startup Performance Score	Values from 0-100, represents the performance of your managed devices upon startup
Work From Anywhere Score	Values from 0-100, represents percentage of managed devices equipped for working anywhere

Back to Library

Sample Output