Technical Resources

Steps to Install or Upgrade your FrameFlow Installation

Getting Started

FrameFlow is IT monitoring software that is deployed locally and without agents. This article explains how to install or upgrade your FrameFlow instance in detail, including the procedure for updating an installation with remote nodes and how to upgrade from a much older instance.

Installing a New FrameFlow Instance

To install a new instance of FrameFlow, run the setup on a virtual machine or physical system that is running Windows Server 2008 R2 or later. We also support any 64-bit desktop version of Windows, but for production environments, Windows Server is recommended. There are no other prerequisites.

Installing a New Instance

Upgrading an Existing FrameFlow Installation

To upgrade an existing instance of FrameFlow, run the setup as above, but for the new version. All of your existing FrameFlow settings from the older version will be preserved.

Upgrading an Existing Installation

Upgrading a Multi-Site Installation

For multi-site installations, upgrade your main console as usual. Remote nodes will self-update within the following 15 minutes.

Upgrading from an Older Instance

If you are upgrading from a very old release (v2016.7 or earlier), your monitoring configuration will be preserved, but your historical data (events and data points) will not be migrated.

If you are upgrading from a v2017 release, your historical data will be preserved but you will need to change a setting in the config.ini file to access it. Contact tech support for assistance.

Config.ini File