Overview

This event monitor connects to your Microsoft 365 account and checks the status for each of the Microsoft services available on your account. It will alert you about services outages, degradations, and other important events based on Microsoft's own status tracking.

Use Cases

• Receiving alerts about outages and degradations
• Monitoring the health states of all Microsoft online services on your account

Monitoring Options

This event monitor provides the following options:

Alert with [Info/Warning/Error/Critical] if Microsoft 365 cannot be contacted

If the event monitor cannot contact Microsoft 365 for any reason, the event monitor generates an alert with the alert level that you select here.

Alert with [Info/Warning/Error/Critical] if any Microsoft 365 service is not in a healthy state

Select the alert level that will be used if any Microsoft 365 service is found to be in a non-healthy state.

Using Office API v2

We strongly recommend that you use the Microsoft Office API v2 option. It requires a few more steps to set it up, but it provides more consistent results. Microsoft will retire the v1 API at some time so switching to v2 now is good practice. In order to use the API v2, you will need to set up a new application through the Azure Portal.

Step 1: Registering a new application

• Navigate to Azure Active Directory
• Select App registrations
• Select New registration
• Type in a Name and select a supported account type
• Leave the Redirect URI empty

Step 2: Getting the Client ID and Secret

• Write down/copy the Application (client) ID
• Navigate to Certificates & secrets
• Under Client secrets, select New client secret
• Give the secret a Description and set the expiry
• Write down/copy the Client secret

Step 3: Setting API permissions

• Navigate to the application you created during Step 1
• Select API permissions
• Select Add a permission
• Select Microsoft Graph
• Select Application permissions
• Under the ServiceHealth drop-down, tick the box in front of ServiceHealth.Read
• Select Add permissions
• To complete, select Grant admin consent

Step 4: Add AzureAD Module to PowerShell

• On the FrameFlow server and remote nodes open a PowerShell window with administrator rights
• Run the following command: Install-Module -Name AzureAD
• Accept the prompts by answering Y until the module is installed

Authentication and Security

Protocols

Data Points

The event monitor will generate one data point for each Microsoft service active in your account.

Sample Output

Tutorial

To view the tutorial for this event monitor, click here.

Tutorial

To view the tutorial for this event monitor, click here.